Processing time:
2–3 business days
Shipping time:
3–6 business days in Europe
3-9 business days in other regions
Extended Processing time:
4–16 business days for high-demand pieces.
We offer worldwide shipping via UPS, with delivery to your preferred address or a designated pickup point. Delivery times may be affected by holidays or other unforeseen circumstances.
Tracking your order
You will receive a confirmation email and/or text message (if you provided a mobile number) containing a tracking ID and a link to follow your package’s journey. Please allow 1 to 3 working days for tracking information to update.
Wrong address disclaimer
It is the buyer’s responsibility to ensure the shipping address is correct. If you believe you provided an incorrect address, please contact us immediately at contact@ovyenn.com. Due to fast processing, changes might not always be possible.
Worry-Free Delivery
All orders are automatically covered by standard shipping insurance through our logistics partner. Please note that relevant proof or documentation may be required to process a claim (e.g., photos of the damaged item, official loss confirmation, etc.). For any assistance, feel free to contact our customer support team at contact@ovyenn.com.